Reality XP: The Avionics Simulation Company

The Avionics Simulation Company

SUPPORT CENTER

NOTE: Technical support and customer services are closed between
November, 6th and November, 13th

Online Support Form

Before submitting any technical or customer support request via this online support form, please ensure that you provide Reality XP Technical Support with a detailed and complete description of your issue. Please include all of the following information to help our technical support staff ensure that your support issue is resolved as quickly as possible:

  1. if known, how your issue or error may be reproduced.

  2. the full product name and version number (make sure to use the latest version).

  3. your operating system and its version number.

  4. any other information relevant to the problem.

 

First Name:

*
Last Name: *
Company:
E-mail: *
City: *
Province/State: *
Country: *
Phone: *
Product: *
Operating System: *
Issue: *
Purchase Order Number: *

Please describe your technical or customer support issue concisely and thoroughly:

*

Note:

the latest Garmin Trainer available on the Garmin website is not compatible with the 430/530XP product. For inquiries about Garmin Trainer errors during installation or when loading an aircraft, please make sure to follow the link below:

http://www.simforums.com/forums/forum_posts.asp?TID=13589

Technical support can't answer questions already answered in our forums. We recommend you first visit our forums and use the search function. Most of the technical support issues are already answered in the forums:

http://www.simforums.com/forums/forum_topics.asp?FID=12

An asterisk (*) denotes a Required Field

Reality XP Forums